N. ALLY MOHAMED INC.

OPTIMAL FUNCTIONING

Privacy Policy

Privacy Policy

Effective Date: May 2025

N Ally Mohamed Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and relevant health legislation in South Africa.

This policy outlines how we collect, use, disclose, and protect the personal information you provide when using our website or contacting our practice.

 

1. Information We Collect

We may collect the following information when you use our website or services:

  • Name, contact number, email address
  • Referral details or enquiry information submitted via forms or email
  • Medical or health-related details where shared voluntarily (e.g. in referral forms or WhatsApp messages)
  • IP address and browsing behaviour (cookies and analytics)

 

2. How We Use Your Information

We use your information to:

  • Respond to enquiries or referrals
  • Schedule and manage appointments
  • Provide occupational therapy services
  • Communicate with healthcare professionals or funders (with consent)
  • Maintain records in compliance with HPCSA and POPIA standards
  • Improve our website performance and user experience

 

3. Sharing of Personal Information

  • We do not sell or rent your personal data. Information may be shared only when:
  • Legally required (e.g. medical aid authorisations, court orders)
  • Necessary for interdisciplinary care (e.g. with your referring doctor, with consent)
  • Required for practice administration by authorised staff or IT providers under confidentiality agreement

 

4. Your Rights Under POPIA

You have the right to:

  • Access or request correction of your personal information
  • Withdraw consent for processing (where applicable)
  • Lodge a complaint with the Information Regulator (South Africa)

 

To exercise these rights, contact us at:
📧 optimalfunctioningot@gmail.com
📞 012 001 8483

 

5. Data Security

We implement industry-standard security measures to protect your data from loss, misuse, or unauthorised access. All digital and physical records are handled in line with HPCSA ethical guidelines and POPIA.

 

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience. You can disable cookies via your browser settings.

 

7. Policy Updates

We may update this policy periodically. Please check this page for the latest version.

If you have questions about this policy or how your data is handled, please contact us directly.